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Novatech Direct Cameras only sells genuine Australian camera stock backed by an Australian warranty.
All new products sold by Novatech Direct Cameras are sourced through authorised Australian suppliers. This means when you buy from Novatech Direct, you receive a genuine Australian warranty and products that meet Australian electrical and safety standards.
If your purchase develops a fault during the warranty period, simply return it to Novatech Direct. We'll arrange repair through the authorised Australian service centre at no cost to you. No overseas shipping. No hidden surprises.
Novatech Direct Cameras is proudly Australian owned and operated, and we're committed to supporting Australian suppliers and service partners.
Selected secondhand products include a 12 Month Novatech Direct Warranty covering defects in materials and workmanship under normal use.
If a fault is confirmed by our service team, we will repair or replace the product (at our discretion) at no additional cost.
This warranty is not transferable.
This warranty is in addition to rights under the Australian Consumer Law.
Grey market importers source products from overseas suppliers rather than authorised Australian channels. If a grey market product becomes faulty, you may be required to send it overseas for repair — a process that can take months — or have it serviced by an unauthorised technician.
For more information on grey market imports, visit:
